Payless

A free shuttle bus transfers passengers between the terminals and the long-stay car park. The new terminal building (T4) is linked to its satellite building (T4S) through an automated passenger transport system (APM). There is also a free shuttle bus which connects T4 with the other terminals (journey time - 10 minutes)
Getting into Town

Bus: EMT (Madrid Municipal Transport Company) (tel: 902 507 850) runs regular public bus services between the airport and Madrid (Avenida de América station): bus 200 stops outside the baggage reclaim area of terminals 1 and 2, while bus 204 stops outside Arrivals at Terminal 4. Several intercity bus services also call at the airport.
Taxi: Taxis are available from the airport (journey time - 20-30 minutes); passengers should make sure that the meter is turned on at the beginning of the journey. Passengers are advised not to accept any offers of taxis made inside the terminal building. Taxi ranks are situated in front of the Arrivals areas of all terminals.
Rail: Underground: The Madrid Metro Line connects the airport with Madrid’s city centre station Nuevos Ministerios in the heart of Madrid’s financial district (journey time - 12 minutes). The Barajas line (no. 8) provides a fast route from the underground stations at terminals 2 and 4 into central Madrid. The metro also provides links to stations on the Spanish railway network.

Car Parking

Long- and short-term car parking is provided at the airport with seven public parking areas. P1 is an outdoor car park located in front of the terminal building; P2 is an indoor car park with direct access to terminals T2 and T3. A Parking ’Express’ facility, available for short periods only, is located at Terminal 2, and dedicated long-term parking is also available with 1,655 spaces; a free shuttle operates between the long-stay car park and all terminals. There are also VIP car parks.

Information Desks

The airport has over 22 information counters, located throughout the terminals, with a team of over 100 Skycaps on hand to assist passengers and provide information. There is also a tourist information counter in Terminal 1.

Airport Facilities

Money and communications: Facilities include two banks, several bureaux de change, ATMs and a post office. There is a 24-hour bank in Terminal 1. Wireless Internet access is available in VIP lounges and restaurant areas in all terminals.
Eating and drinking: There are more than 30 restaurants, cafés and bars.
Shopping: There are over 100 shops at the airport, including duty-free.
Luggage: There are offices where lost luggage can be reported in terminals 1 and 4.
Other facilities: There are nurseries in terminals 2 and 4, pharmacies in terminals 1, 2 and 4 and First Aid stations in terminals 2 and 4. Travel agencies and tour operators are also represented. The airport also has a playground and a chapel.

Airport Disabled Facilities

The airport is fully accessible to wheelchair users and all airlines can provide wheelchairs upon request; passengers should request this service when booking their ticket. There are reserved car parking spaces for disabled travellers.

Airport Conference and Business Facilities

Five fully equipped meeting rooms are available at the airport. A conference and business centre is located in Terminal 2. Rooms are available to hire (tel: (91) 393 6797). There are also VIP lounges in all terminals.